Erik Gallardo
Product & brand designer focused on cohesive design systems, effective problem-solving, and strong collaboration.

Product Designer
@
MAXA Designs
May 2023 – June 2026
Los Angeles - Remote
Conducted user interviews, surveys, and usability testing to identify pain points and validate design decisions for the MAXA platform as a member of the product design team.
Optimized digital products across mobile, desktop, and web platforms, creating cohesive experiences across devices.
Designed and enhanced MAXA’s core product while leading the design of client-commissioned applications from ideation through delivery.
Built new AI-powered image capabilities into the platform, enabling real estate professionals to enhance and stage property imagery within their existing workflows.

Product Designer
@
MAXA Designs
May 2023 – June 2026
Los Angeles - Remote
Conducted user interviews, surveys, and usability testing to identify pain points and validate design decisions for the MAXA platform as a member of the product design team.
Optimized digital products across mobile, desktop, and web platforms, creating cohesive experiences across devices.
Designed and enhanced MAXA’s core product while leading the design of client-commissioned applications from ideation through delivery.
Built new AI-powered image capabilities into the platform, enabling real estate professionals to enhance and stage property imagery within their existing workflows.

Product Manager
@
MAXA Designs
December 2025 – June 2026
Los Angeles - Remote
Guided feature ideas from initial concept to development readiness by conducting discovery, gathering customer and stakeholder insights, validating proposed solutions, and defining clear product requirements.
Championed the feature request intake and prioritization process. Evaluating requests through discovery and research to identify business needs, eliminate duplicate or low-value work, and recommend development priorities.
Comprehensively tested product features and provided effective solutions to enhance client satisfaction/experience.
Worked with the Product Design team to create Figma prototypes, user flows, and discovery documentation.

Product Manager
@
MAXA Designs
December 2025 – June 2026
Los Angeles - Remote
Guided feature ideas from initial concept to development readiness by conducting discovery, gathering customer and stakeholder insights, validating proposed solutions, and defining clear product requirements.
Championed the feature request intake and prioritization process. Evaluating requests through discovery and research to identify business needs, eliminate duplicate or low-value work, and recommend development priorities.
Comprehensively tested product features and provided effective solutions to enhance client satisfaction/experience.
Worked with the Product Design team to create Figma prototypes, user flows, and discovery documentation.

Brand Director
@
MAXA Designs
August 2024 – June 2026
Los Angeles - Remote
Led over 50 onboarding clients through launch, developing implementation plans, delivering training, and driving platform adoption.
Managed an average of five client onboarding projects at a time.
Comprehensively tested product features and provided effective solutions to enhance client satisfaction/experience.
Facilitated communication between creative, marketing, product, and client teams to ensure alignment throughout onboarding.
Managed client expectations and built strong relationships with clients and internal partners.

Brand Director
@
MAXA Designs
August 2024 – June 2026
Los Angeles - Remote
Led over 50 onboarding clients through launch, developing implementation plans, delivering training, and driving platform adoption.
Managed an average of five client onboarding projects at a time.
Comprehensively tested product features and provided effective solutions to enhance client satisfaction/experience.
Facilitated communication between creative, marketing, product, and client teams to ensure alignment throughout onboarding.
Managed client expectations and built strong relationships with clients and internal partners.

Creative Director
@
MAXA Designs
August 2017 – June 2026
Los Angeles - Remote
Helped build Maxa Designs' client base from the ground up as an early team member, joining at startup stage and contributing to the company's growth to 400,000+ users.
Guided the creative direction of over 100 client projects while shaping the company's internal brand, messaging, and visual identity.
Developed MAXA's design team by providing creative leadership, constructive feedback, and strategic direction.
Collaborated with Product Managers to translate customer insights and UX findings into product recommendations and feature prioritization decisions.
Worked closely with product, engineering, and executive leadership to develop user stories and identify high-impact opportunities for future product launches.

Creative Director
@
MAXA Designs
August 2017 – June 2026
Los Angeles - Remote
Helped build Maxa Designs' client base from the ground up as an early team member, joining at startup stage and contributing to the company's growth to 400,000+ users.
Guided the creative direction of over 100 client projects while shaping the company's internal brand, messaging, and visual identity.
Developed MAXA's design team by providing creative leadership, constructive feedback, and strategic direction.
Collaborated with Product Managers to translate customer insights and UX findings into product recommendations and feature prioritization decisions.
Worked closely with product, engineering, and executive leadership to develop user stories and identify high-impact opportunities for future product launches.

Senior Designer
@
MAXA Designs
November 2016 – August 2017
Los Angeles - Remote
Helped build Maxa Designs' client base from the ground up as an early team member, joining at startup stage and contributing to the company's growth to 400,000+ users.
Guided the creative direction of over 100 client projects while shaping the company's internal brand, messaging, and visual identity.
Developed MAXA's design team by providing creative leadership, constructive feedback, and strategic direction.
Collaborated with Product Managers to translate customer insights and UX findings into product recommendations and feature prioritization decisions.
Worked closely with product, engineering, and executive leadership to develop user stories and identify high-impact opportunities for future product launches.

Senior Designer
@
MAXA Designs
November 2016 – August 2017
Los Angeles - Remote
Helped build Maxa Designs' client base from the ground up as an early team member, joining at startup stage and contributing to the company's growth to 400,000+ users.
Guided the creative direction of over 100 client projects while shaping the company's internal brand, messaging, and visual identity.
Developed MAXA's design team by providing creative leadership, constructive feedback, and strategic direction.
Collaborated with Product Managers to translate customer insights and UX findings into product recommendations and feature prioritization decisions.
Worked closely with product, engineering, and executive leadership to develop user stories and identify high-impact opportunities for future product launches.

Junior Designer
@
Riboli Family Wines
March 2016 – November 2016
Los Angeles
Helped build Maxa Designs' client base from the ground up as an early team member, joining at startup stage and contributing to the company's growth to 400,000+ users.
Guided the creative direction of over 100 client projects while shaping the company's internal brand, messaging, and visual identity.
Developed MAXA's design team by providing creative leadership, constructive feedback, and strategic direction.
Collaborated with Product Managers to translate customer insights and UX findings into product recommendations and feature prioritization decisions.
Worked closely with product, engineering, and executive leadership to develop user stories and identify high-impact opportunities for future product launches.

Junior Designer
@
Riboli Family Wines
March 2016 – November 2016
Los Angeles
Helped build Maxa Designs' client base from the ground up as an early team member, joining at startup stage and contributing to the company's growth to 400,000+ users.
Guided the creative direction of over 100 client projects while shaping the company's internal brand, messaging, and visual identity.
Developed MAXA's design team by providing creative leadership, constructive feedback, and strategic direction.
Collaborated with Product Managers to translate customer insights and UX findings into product recommendations and feature prioritization decisions.
Worked closely with product, engineering, and executive leadership to develop user stories and identify high-impact opportunities for future product launches.
Education
Education
Certified Scrum Product Owner®
Scrum Alliance
Digital Product Management Specialization
University of Virginia
Bachelor of Science (B.S.) in Graphic Desig
Art Institute of California-Los Angeles | 2015